Client Services Agent, Front Desk, Customer Service, Call Center, Operations, Hotel, Reservations
Are you the type of person that enjoys helping others? Do you feel the need to go above and beyond when dealing with consumer and client concerns? If so, Tourico Holidays would like to speak with you about open positions on our Client Services team. Our inbound Client Service positions suits a highly motivated, energetic, dedicated service professional. This goal-oriented individual is responsible for servicing clients of Tourico Holidays which includes but is not limited to online travel agencies and direct consumers in a fast-paced, fun, call center environment.
This position requires dynamic, customer-focused service professionals that possess excellent verbal and written communication and interpersonal skills demonstrated by a passion for providing outstanding customer service. Creative thinking and the ability to enthusiastically communicate with clients on every inbound call consistently is necessary. Support is provided by telephone and email, in conjunction with front and back office computer applications, as well as Microsoft Office.
If you consider yourself someone who excels at customer service, communication, and creative thinking, then apply today! We want to use your talents and expertise as a Client Services Agent.
Duties include, but are not limited to:
About the Company:
Tourico Holidays, a Travel Holdings, Inc. company, is the world’s fastest growing travel distribution company; brokering global inventory to global clients. Our goal is to become the largest worldwide wholesaler of hotels, activities, car rentals, vacation homes, flights, cruises, and transfers.
Founded in 1994 by Uri Argov in Sanford, Florida, Tourico Holidays has grown to 39 offices worldwide with over 800 employees providing service in 30 languages.
The company offers a comprehensive benefits package for employees and eligible dependents including medical, dental, vision, and life insurance. A matching tax-deferred 401(k) plan is also available. Employees receive paid time off, plus nine company holidays and a floating holiday. Access to travel discounts is offered as an employee benefit.
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