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Graduate Software Engineer, IT Consultant

Software Engineer- Sales Engineer, I.T Consultant

We are currently seeking a recent graduate for a client facing software engineer or functional IT consultant position based out of our London office.  This position will sit within our Professional Services team in Shanghai but will require travel to other parts of Asia as a strong presence on the client sites are essential for this position. 

The professional services department integrates Tourico with our blue chip clients from a sales and technology focus. It acts similarly to a consultancy in order to problem solve, map and communicate over large-scale inter-company projects. 

Role & Responsibility: Engineer

  • Tier 1 technical support
  • Technical issues troubleshooting
  • Client behaviour analysis
  • Close iteration with R&D


  • Information Systems or Computer Science Degree.
  • Excellent English verbal and written communication skills, including the ability to produce usable, maintainable documentation and excellent presentation.
  • Demonstrate problem-solving abilities by performing technical root cause analysis on system issues and outlining corrective action for given issues
  • Investigate, analyze and summarize client needs and improve overall performance of clients by providing adequate response to client issues and developing relevant software solutions for clients/market
  • Participate in product and/or application definition including new feature analysis, recommendation (advantages/disadvantages)
  • Understanding automation practices throughout development, build, and deployment phases of the application life-cycle.
  • Knowledge of networking as it relates to systems, security, TCP/IP, load balancing clusters, server load balancing, firewalls, Windows Server OS and IIS Server and experience working with SQL (an advantage)
  • Familiarity with ASP.NET application installation & configuration (an advantage)
  • Demonstrated ability to interact professionally with all levels of personnel
  • Willingness to travel both domestically and international frequently

Career Path

After a period of time for those who will be qualified, a position of Technical Account Engineer will be offered and opportunities for global mobility will be available. 

Alternative career advancement opportunities can be found outside the Professional Services team. These departments include but are not restricted to the following:

BI Team

At Tourico Holidays, we lead the industry by demonstrating that we invest in our employees and provide a means for self-development that can match the career aspirations of any potential employee. This is your chance to join and develop with a company that already operates with 4,500 clients in 100 countries, in an industry that has near endless technological and geographical growth opportunities.

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