Client Services Agent, Front Desk, Customer Service, Call Center, Operations, Hotel, Reservations
Are you the type of person that enjoys helping others? Do you feel the need to go above and beyond when dealing with consumer and client concerns? If so, Tourico Holidays would like to speak with you about open positions on our Client Services team. Our inbound Client Service positions are for a highly motivated, energetic, dedicated service professional. This goal-oriented individual is responsible for servicing clients of Tourico Holidays which includes but is not limited to online travel agencies and direct consumers in a fast paced, fun, call center environment.
This position requires dynamic, customer-focused service professionals that possess excellent verbal and written communication and interpersonal skills demonstrated by a passion for providing outstanding customer service. Creative thinking and the ability to enthusiastically communicate with clients on every inbound call consistently is necessary. Support is provided by telephone and email, in conjunction with front and back office computer applications, as well as Microsoft Office.
If you consider yourself someone who excels at customer service, communication, and creative thinking, then apply today! We want to use your talents and expertise as a Client Services Agent.
Duties include, but are not limited to:
About the Company:
Tourico Holidays is the world’s fastest-growing travel distribution company. Since 1994, our valued partners in the travel industry have helped us “Connect Dreams to Destinations” across the globe. With over 800 employees stationed at 30+ offices around the world, we are able to not only support the demand of 4,000+ clients in over 100 countries, but also provide enticing travel products in more than 6000 destinations to convince the unconvinced to travel, and travel more., Tourico Holidays aims to provide its employees with opportunities for personal and professional career growth with regular training and development offered through the Tourico Holidays Travel Academy and a strong “promote from within” policy when it comes to recruitment, due to the growth of the organisation we have been forced to look externally to fulfil this position.
The company offers a comprehensive benefits package for employees and eligible dependents including medical, dental, vision, and life insurance. A matching tax deferred 401(k) plan is also available. Employees receive paid time off, plus nine company holidays and a floating holiday. Access to travel discounts is offered as an employee benefit.
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